Returns + Exchanges

 

RETURNS

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

Pink Sand Sydney accepts exchanges only within the 14 day period, you may choose another bikini for the same value, however, we do not offer store credits or refunds, so please choose your bikinis carefully. 

To be eligible for a return, your item must be faulty, unused and in the same condition that you received it. It must also be in the original packaging with original swing tags and sanitary liners attached…

To complete your return, we require a receipt or proof of purchase and a returns form to be filled out and sent back to us with the bikini you purchased.

There are certain situations where only refunds are void:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 14 days after delivery

SALE ITEMS

All items purchased during a sale cannot be exchanged or returned so please choose your bikini carefully.

 

EXCHANGES

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at : returns@pinksandsydney.com  The Customer is responsible for all shipping charges. Shipping and handling charges are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 Thank you 

Live Love Laugh  & Be Free. xx